Those edges HURT! Call references, go see their work before hiring. I just had this happen to me last Friday. I’m sharing these tips so … The granite guy says he’s done for the day and will be back. Making it a little heavier yet stronger. Is it going to fit in an elevator? Happy to know you are aware. Took them about five hours, perfect install. Since we did it ourselves we controlled every bit of what happened and all mess remained outside. Wonderful advice!! Any done-in-place straight lines SHOULD be done by a wet 4-5″ circular saw for the portion for which that’s possible, and for the remainder, they should employ a helper to hold a slowly spewing water hose along the hole while they use their angle grinder and turbo diamond blade to do the rest. I found a sheet to cover the opening to the living room. Some of the technologies we use are necessary for critical functions like security and site integrity, account authentication, security and privacy preferences, internal site usage and maintenance data, and to make the site work correctly for browsing and transactions. For home owners insurance when you filed a claim was there anything specific to be aware of in order to get this covered? They are leaning more towards plumbing sweating; high humidity in the house and air conditioning. I found another installer after reading this blog. Also, micro fiber cloths catch it good. As for edge polishing or top polishing, that’ll make a mess unless significant protections are put in place, as the disks spin at about 4500 RPM and will send watery granules of dust flying out in all directions. a company rep came to my home and laser measured everything. What exactly costs that much? This is “Where their costs came from, Ryan”: Cleaning the dust from every surface in our home. Ami gave him a nasty glare, eyes momentarily flashing red. Is there any advice your readers can offer as to why this may be happening? Here is a link which shows what materials are in granite: http://en.wikipedia.org/wiki/Granite#Chemical_composition, I sent my sink & faucet to the granite company- they made the cuts in their shop. They’ll want to show off that ‘centerpiece’ of the room because it should bring them joy as well as you. The only problem with that answer for me, is that this didn’t happen until after these counters went in. I am sooooo very sorry you had to go through a that. We will be installing banquette seating against the counter base and the overhang is preventing us from doing that. I have had granite in the last 7 and have NEVER had any granite cut on site. Its a little block of plastic that attaches to the stone through suction, and then while coring the hole it sucks all of the stone dust and water (if they’re doing it wet) into a shop vac. The counters were sealed as I watched him do it. Hunting guns are simply not shot all that much when compared to a competition over/under that might be shot 20,000 times per year for decades! I am not even half way waiting how bad this really was. I just noticed your beautiful flooring and wondered what kind of wood flooring you would have with a dog and children? Did you throw away soft goods like couches and clothes? Now you can buy digital audiobooks and support Lift Bridge at the same time! I wish that the info you provided was more readily available to home owners. About 10 minutes later he says we have to cut the sink opening in here. I am in the process of cleaning all the dust off of everything but I am noticing that one application of soap and water, to things like the counters/refrigerator/doors/floors/walls, isn’t really cutting it. I washed clothes, rugs (some had to be professionally dry cleaned). There was one seam and you could look at it and see it and certainly could feel it. I am here to watch my kitchen become a pile of dust. The question I had was there is always dust on the underneath part of my granite counter tops that sit over my silverware drawer,spice drawer,etc.I am wondering if that dust falls down in my drawers is that dangerous as far as eating off my silverware etc.????? Nightmare doesn’t begin to describe it. Well, my property manager hired a plumbing company to fix a pipe in the small bathroom. I look at my kitchen and EVERYTHING is cover in white dust, the new cabinets, the $5500 stove, the televisions, the walls and floors, good in the pantry. Armed with this info, we confronted the fabricator who then agreed that he had messed up. She asked to speak to the head dude and they started ARGUING on the phone in front of me. He broke my 9 foot island and was trying to hide the evidence. I cover the vents myself and put big sign next to thermostat and panel as you can’t be there – especially if several properties at one time. Take that back to the shop and trace it on the granite and make all the cuts. Again sorry that happen to you, 34k in damages? That was 2 years ago, I’m still miffed about that. Turns out the hole he had just cut in the plywood isn’t quite the right size for the undermount placement. 1 Unrelated pair left ($50). I just want to make sure the dust is pretty much gone before we really start using our kitchen again. I have updated my post with this side note. It’s by far cheaper than other such painting systems too. I’m so sorry, Tina. You can see there is granite dust EVERYWHERE. There was zero protection and it was a dry cut. Picked one out just from the exposed edge and realized in horror, as it was lifted out of the stack, that it wasn’t as beautiful as the one we had just rejected. If we take our time, seal things off with zipwalls and use multiple shopvacs to capture the dust as we go we can contain nearly all of the dust. I hear about these thinks all the time, where people don’t hire a licensed contractor. Not much motivation to come back and make it right. ~ Julie, Oh Red… This redhead wishes she found your blog one year ago. Build and Fly a Paramotor - Safely and Inexpensively: Live the dream: Ever since I was a little kid, I dreamed of flying. Same thing happened to me when we built a house! He used a quality diamond-tip drill bit (I think that’s key) and cut through the counter in 30 seconds. It’s awful finding out you still have it in the home. Shelves: 2021-completed-books I loved this book for its complex plot and mystery of two murders instead of the usual one murder per book. I’m like omg. By the way, you have a beautiful home. Hi Julie and all, I truly had no idea that it was basically toxic dust or I would’ve moved my family out the day it happened and had it remediated. Granite is actually very porous and that is why you never see granite used in commercial settings, it won’t pass code. I am living your nightmare as I type and would love any guidance what so ever. I am having a hard time deciding what to get. My husband fabricated and installed granite and many other types of countertops for years. Thanks Julie. This was an apartment complex and later sold as condominiums. Or private solo workers. I had no idea I could have claimed on the insurance as there was so much more to clean than I thought! As you mentioned – research is important. Joyce, I had all new cabinets and counter tops put in my kitchen about 3 years ago Lowes put everything in order the guys measured for the granite and it took about 3 weeks to get it ordered but they did no cutting in my house They set up in my back yard and the only thing that couldnt be prevented was the smell of the glue and it wasnt that bad and I am a copd patient You just got some sorry contractors and they should been sued I hope your insurance company got every penny and then somefrom that sorry company. All surfaces which are not waterproofed will need to be covered. I don’t know what I would have done… Cost was the main reason we didn’t use real stone to redo our counters. We are doing great, thank you. Acrylic is usually 12mm or 20mm thick and cracks easily under pressure in freight, even with sub-straights. According to one report , during the first three months of the pandemic’s surge in the US, small business revenues were down 40% overall, and 40% of small businesses closed. My brand new carpet, less than a week old is now filthy,a my new paint the entire house is trashed. Everything went smoothly. Perhaps they intend to clarify this after they get a large deposit and customers feel they can’t get refunded We’re getting ready for granite & or quartz counter tops to be installed. They just did it, and told me to cover everything when they arrived. I had no idea cutting granite creates so much dust. Worked around the door, easily bent the frame around the door (like bending the 2x4 & wood molding frame around an entrance door). Huh. It is the same with painters if they have to do a lot of wall, ceiling etc sanding. Then, I waited in the next room with my girls after my Dad left. Regardless of who does it, we will definitely be installing zip walls as close to the job site as possible, sealing any air vents in the area, laying down tarps on the flooring & exposed cabinets, and using all means possible to contain and eliminate the granite dust. I have been in the industry for years and I inspect most of my customer’s counter that being installed. I would be so worried that my insurance would be cancelled or premiums would increase if I had to file a claim for this type of preventable damage. If I could, everything in my home would be made of natural items, stone, brick, wood, etc. I stood at the kitchen sink for days washing everything. Usually the darker colors are stronger. Aloha. Male Scarlet Chested parrot - born Spring 2020, colouring up. OMG, this is wrong on so many levels. The cabinet color is the same as mine and I have LOVED the black. Sorry you had to have so much joy taken away getting a dream kitchen, but hope you are able to put the awful memories behind you as you move forward! It was great timing since I was going to be away for 3 weeks. I can’t how much material is left for the cooktop but it should certainly of been back cut and cored prior to installation to reduce the cut to 1/2 thick stone – with vacuum and misting (wet cutting in a house can cause moisture in cabinets causing swelling and mould growth if too much water is used) in my experience, a spray bottle or a “tent” of wet paper towel is more effective in trapping the fine dust particles. I’m qualified to say that almost every granite bench top is cut and polished on sight. (I bought the sealant I wanted.) Or just go for the lowest priced installer. We have an 8 foot granite counter top already in place and want to cut the 13 inch overhang off so the counter top is flush to the cabinet base. I have developed a tick in my eyelid I contribute to this mess. According to the fabricator, the marble will be too difficult to remove and bring back to the shop and it might get damaged if they try that. Julie, this information couldn’t have come at a better time for me! :), Hi Julie. I just read your post about your granite. That countertop turned out to be beautiful. After my husband rushed home, he and I had a few choice words with the guys, and decided we needed to go to a hotel. As I am still in the early phase of this do you have any more advice for me about actions I can take and how I can get my insurance company to help me, let me stay in a hotel for a while till it is all clean etc.. Thank you so much in advance. So sorry to hear it! The granite people don’t want to take any responsibility,besides they would give me $200 for cleaning. The young guy I hired along with his crew, can’t measure anything correctly to save their lives. Just one thing I missed – there was zero reason not have had your kitchen sink cut prior to delivering your stone, you have a large sink but the jog into your window leave more than enough stone for strength during delivery and install. I would never buy stone from someone without a showroom and an inside storage area where you can walk through the slabs to see what you want. Never w granite. The heat will flash off the sealer over time. all my food, clothing, bathroom items have been covered in dust and thrown out as many can’t be washed. Absolutely not. I hate seeing this happen to honest working home owners, but it puts a smile on there faces and mine when i have the right guys fix and do the job right. I hope that it can prevent the same problem for some other homeowners who have installers that need to core holes in the stone at their house! Everything was already pre-cut when they installed. I threw out food that was open in our pantry. He made the mistake but was annoyed at me when I made him remove it after showing him the sample HE GAVE ME! in construction has lead me to believe in using subcontractors that have been “proven” and created a “ track record” (if you will), this can only be accomplished using a company that has been around the block a few times and carries with them a reputation for premium work. The local counter place wanted almost $3,000. However when he came back to finish the install he loaded up those extra pieces and took them back. I am sure you can figure out what I meant. The cleaning on the carpets is that much. Thanks for sharing your story and listening to mine. Never will do it again! The kitchen and bathroom, were both the same granite. As far as I know they are bringing a shop vac, but what other equipment should I inquire about? Mary, I prefer Oak- We had a lab, and there was minimal scratching, but some. than we would have and it is a very painful and valuable education and lesson. Companies just do not take pride in their work. If we do get on the job and have to adjust things, we actually carry it back outside, cover up things out there and cut it. So, we are in damage control mode now, having already purchased two now-broken slabs, and not sure if this guy will even come back, as he will actually be paying out of his pocket to buy slabs and get them fabricated and finish the installation. Thank you. These guys are amazing every time I have them do a job for me they always go that extra mile and add that on thing that leaves me and the home owners with a smile on there faces. After they were done. Small business owners have been hit especially hard by the measures and government mandates set to keep people safe. It’s gorgeous and worked in out budget, I paid less than $500 for our small kitchen. Or they go through a design company and the design company uses unlicensed contractor with out letting the home owner know. I appreciate any feedback. outside then brought the granite in. -Julie. Take photos and document everything, Sherri. And this is what happens all the time. I so wish I would have read this before my nightmare as well. The painter states that the granite guy shouldn’t be doing this mess. I would appreciate it! Unreal…I can’t believe this can actually happen. This was a reputable company. I have left out a lot of the gory details (like how most everything this guy has done has needed to be redone so it is correct). They said oh the tile will cover that! For more info check our, So, in other words-we had to do all of this labor as well as the cleaners. On a positive note: be glad you don’t have squared off corners. That’s what I’m confused about. My guys come to the property first to measure both by laser and by hand – everything is done when it arrives including stone backsplash if purchased – no cutting just dropped and secured to cabinet frame and the walls. $500 – 1k to duct cleaning? I’m in a similar situation so forgive me for prying. He said, we cant take a chance of it breaking it. I work construction, so I have a fair amount of first-hand experience. I’m thinking of giving my notice to end renting soon. Hi Julie, I was more curious as to what exactly the $34k went to? What I have learned is that you can NEVER trust anyone when they tell you they are licensed or they can do this or that. We contacted a lot of people about it and when we finally retained an attorney, we used who he recommended. Worse are the cash illegals who will tell you they can do virtually anything but they actually are masters at all, experts at none! I’m going on 7 years since this happened to us. We feel like we are between a rock and a hard spot to get this all finished, but we are too far into the process to stop. Does the insurance companies really reimburse for cleaning? And not only that, they did a crappy job tiling the floor. My heart goes out to you for living through this as it is the single most insane, crazy, totally bizarre experience I have ever gone through. Fast forward to the following April and they were back fixing more things and I discovered thick dust in one of my top cabinets ( I hadn’t been in it since the cutting). Please take the time to educate everyone to the fact that it is sometimes necessary and that it does not have to make such a mess. I’m going to get granite benches in my kitchen, will definitely learn from your experience. ~ Julie redheadcandecorate.com. You can’t imagine the mess. My computer was doing updates and I was typing fast so I could post. 15 Pictures of Spreading her teenage legs. They always cut it in the shop and fit it to your cabinets in your home. Any advice would be greatly appreciated!!! Hence, my husband and I are covering our new cabinets tomorrow with plastic but we were not going to get zip walls. And they used a small fan in the bathroom, to blow “around” the dust while they cut. 2 inch Corian, Sharon. I am so glad I read your article! I have an amazing granite contractor for sure. Unfortunately I have a customer that happened upon your website and has decided regardless of what I tell her that no real professional would ever cut granite in the house. You can use a sealer and those are good as long as you don’t abuse the top by placing hot items on the countertop. And the biggest miracle, I did the work by myself! He already had one in when I caught him and protested. I still get grit when dusting from time to time but suspect it’s from the dust on the high ceilings. Loaded onto our guy’s pickup at the warehouse, wherein we realized one of the laminate ends had been broken and repaired. This same this happened to me and my family this week! The redhead squatted in front of the blonde. Nnybody is in need or interested. My visitors next week have had to book hotel rooms. Beaded Bkmk Celtic (Beaded Bookmark) (Other), Irish Fairy and Folk Tales (Modern Library Classics) (Paperback). The owner came to my home to measure. My things were covered, enough to see all that crap dust on everything. Great information. Never thought much about it but when I put my hand up underneath the counter tops above my drawers my hands are covered in dust.Almost seems like there should have been a sealant or something put on the bottoms.Any info would be appreciated.Joyce in Wisconsin. Please talk to professional granite fabricators and installers for information. Thank you Susan. Thanks for letting me vent. I hope this helps, and I’m sorry you are going through this. Contact your insurance company. Normally you might not have this and you or a new owner would be stuck with failed system and constant dust until totally cleaned (which is not cheap). I’m sure you’ve probably saved many people a lot of heartache. So so lucky! Sorry it happened to you. Alicia, I am so sorry this happened to you! The job was done poorly. Everything was sorted by clothing type and color. Shelves: young-adult, contemporary, title-appeal, mental-health, cover-appeal, realistic-fiction, read-in-2012, arc-or-review Mockingbird is a moving novel by Kathy Erskine in which she tries to send a very important message 'in hopes that we may all understand each other better'. I fabricat laminate, acrylic and granite bench tops. I worry too about what we were breathing. When I install we use a vacuum, plastic rolls, and even place a box fan in a window blowing out. My main problems is, I still see small white grains (look like salt) on the floor. Well, they did exactly as what happened to you. Makes me glad we went the route we did with our granite. The blonde woman bent over to accept the brown-haired man's cock from behind. ~$4k to cleaners? Since you had a designer who brought in the granite guy-I’m surprised she didn’t share clean up costs. So just like that we now have two broken pre-fab slabs, which we had purchased directly! By that I mean, it is your sales person to explain to you the whole process. If you read the comments above, you’ll see several more folks that have gone through it. Only thing is you say granite is non porous. First, Designers will for the most part, only create dreams/ideas and want to spend your money. *note: If it is absolutely necessary for the installers to cut the stone in your home, be sure that they seal off the area with “zip walls”, or other means to contain the dust. Then the next day or later the same day the stone is installed (depends on the schedule) the plumber comes out and installs the new faucets (or old ones if you don’t do new) and hooks up all the plumbing. We agreed upon a 50/50, he brought a 60/40. Read my full disclosure and privacy policy statements here. Why don’t you have that!? I wish I had read your post first too. *note: If it is absolutely necessary for the installers to cut the stone in your home, be sure that they seal off the area with “zip walls”, or other means to contain the dust. I commend you and feel for you because of your time and efforts. This was Dec. 2016 — 3 days before Christmas. but it is your house politely ask them leave. Used a drop in sink so we didn’t have to have a perfect cut there. So happy you found us! You can still do it, just make sure they cut it wet. Hello there! It was the most shocking crime of its day, 27 boys from the same part of town kidnapped, tortured, and killed by an affable neighbor named Dean Corll. The sad thing is when they recut the pieces the cut them wrong again! My nightmare began in August. What happened to you is an example of a very unprofessional crew. I am just so sorry that you had to go through that mess. Your kitchen is a dream kitchen, and to think that someone would come into your beautiful home a do this horrible thing, well I cannot think of all the words. We are building a new home and EVERYTHING is going wrong. This contractor put our reno behind almost a month. I happened to find a company called Giani, who makes a system of painting counters that, after a few days, turned my hideous 70’s style Formica, into faux granite. We greatly appreciate your support and patience. Does anyone know how a person regular or professional cleaner should clean up this kind of dust? (the bits are only 10 bucks on amazon) The norm shop vac with filter can clog it up terribly. The construction business is not what it was 20-30 years ago and it is a shame you and your family had to have all the extra stress. You won’t know until it fails prematurely. I thought it was just bad dust that made my throat burn, eyes burn, coughing etc. I have also been told that they can cut the stone “wet” so the dust doesn’t fly into the air. We are living through this right now. -Julie. I will try to keep this short. Good luck and stay strong. Dear Red Head fabulous DIYER, make over QUEEN! I am a contractor and have been working on construction for over 10 years and have spent the time on finding the right guys that have great prices and do the job right the first time. If you can’t leave a respectful comment, don’t bother commenting. Thankfully the countertops were correct from written measurements. Plus they knew what they were doing, right? We greatly appreciate your support and patience. The granite guy and the contractor act as if I am just making fuss over a “a little dust”. I doubt the Redhead … I have some specific questions on insurance and servepro that I was hoping I could ask you. Duct Cleaning can’t be done for 2 weeks costing,me $400. At my request, he hung plastic from the ceiling to seal off the area. there are so many company’s that promise the world and when is comes down to the work, its the total opposite. Agonized over that for the next few days then made our peace with it. Just like many of you, we are trying to navigate the complexities due to COVID-19 for our family and book store. No, they did not give us the option. I spent a fortune just on the granite for a very small kitchen (31.8sf of stone) and they have ruined it. Best place to keep heavy wardrobes, shelves or almirah is the South-West corner of the master bedroom. That was a week ago. At the time I had to leave the house and take my pets out. My first clue had been the air return filters were filling up fast and coated with stone dust. Instead of being upfront with customers some are intentionally using misleading words such as “cut on site” when they know full well that they should be saying “cut inside”. If you would be wiling to give me tips I would be forever grateful. Thankfully he tented the area he was painting however the granite guy comes in starts installing and I hear machinery sanding. How many times are you going to measure this thing the same and expect a different result? If unavoidable then place the safe away from the North-East, North-West, South-East and South-West corners and East and West directions. The following GDPR rules must be read and accepted: This form collects your name, email and content so that we can keep track of the comments placed on the website. Your pictures however do not have to be the result. I had a floor done by one of those (no sanding, no mess) in a property being prepared for sale – the system had been checked in the fall/was great and we had no issues, floor done in spring and the system had it’s spring/early summer check….the air handler, ducting, blower motor was full.

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